---
title: Chatbots
description: >-
  Choose Keyword or AI, then follow the matching stairs. Do not mix the two
  paths.
---
In this page, you will pick the right Chatbots path after you connect WhatsApp.

**Time needed:** 2 minutes

## Before you start

Make sure:

- You are logged in to Wabot.
- The WhatsApp account for this chatbot shows **Online**.

> If WhatsApp is not connected yet, finish [Connect Your WhatsApp Account](/getting-started/connect-account) first.

> **Keyword** and **AI** are two separate paths. Finish one path. Do not mix them on the same first launch.

## Keyword path

1. [Choose Keyword mode](/features/chatbots/keyword-mode)
2. [Create a keyword chatbot item](/features/chatbots/keyword-item)
3. [Add a STOP chatbot item](/features/chatbots/stop-item)

## AI path

1. [Turn on AI mode](/features/chatbots/ai-mode)
2. [Create an AI Default Reply](/features/chatbots/ai-default)
3. [Add a Leads Forwarder tool](/features/chatbots/leads-forwarder)
4. [Train AI Knowledge](/features/chatbots/knowledge)
5. [Test in AI Playground](/features/chatbots/playground)

## Next

Start with [Choose Keyword mode](/features/chatbots/keyword-mode) if you want a fixed reply. Start with [Turn on AI mode](/features/chatbots/ai-mode) if you want the bot to answer in its own words.