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Connect Official API

Add an Official API account with Wabot Pro credentials, then wait until Online.

In this tutorial, you will connect WhatsApp with Official API by pasting credentials from Wabot Pro.

Time needed: 12 minutes

Before you start

Make sure:

  • You are logged in to Wabot.
  • You can sign in to Wabot Pro.
  • That WhatsApp channel in Wabot Pro already shows CONNECTED.

This page is Official API only. To scan a QR code, use Connect Unofficial API.

1. Open Accounts

On the left menu, click Accounts.

Accounts highlighted in the left menu, with the Accounts page open Accounts highlighted in the left menu, with the Accounts page open
Click Accounts in the left menu.

2. Start Add Account

Click Add Account.

Add Account button highlighted at the top right of the Accounts page Add Account button highlighted at the top right of the Accounts page
Add Account is at the top right of Accounts.

3. Choose Official API

On How do you want to connect?, click Official API.

The screen says Add Official API credentials.

Add Official API credentials form with Connect with Wabot Pro Add Official API credentials form with Connect with Wabot Pro
After you pick Official API, you see Add Official API credentials.

4. Copy credentials from Wabot Pro

Keep the Wabot tab open.

In Wabot Pro, open CRM, then click Channels.

On the WhatsApp channel, click the three-dot menu, then Access Token.

Copy these three values:

  1. Access Token
  2. Phone Number ID
  3. WABA ID

Copy the token now. Wabot Pro will not show the same token again after you close the window.

Wabot Pro Channels page with the channel three-dot menu open and Access Token highlighted
In Wabot Pro → CRM → Channels, open the ⋮ menu on your WhatsApp channel, then click Access Token.
Wabot Pro API Details window with Access Token, WABA ID and Phone Number ID highlighted
API Details shows the three values. Copy Access Token, WABA ID and Phone Number ID. Values shown are samples.

5. Paste and Connect

Back in Wabot, paste:

  • API Access Token
  • Phone Number ID
  • WABA ID

Click Connect account.

Official API form filled with sample values and the Connect account button highlighted Official API form filled with sample values and the Connect account button highlighted
Paste your three values, then click Connect account. The values shown are samples.

6. Wait until Online

Open Accounts.

The new account should show Official API and Online.

Accounts table with an Official API account and a green connected badge Accounts table with an Official API account and a green connected badge
A connected account shows Official API and a green Wi-Fi badge.

Make sure it worked

The account is in Accounts.

The type is Official API. The status is Online.

If it didn’t work

I do not have Wabot Pro yet

On Add Official API credentials, click Register for Wabot Pro. Finish that setup first, then copy the three values.

I see Continue with WhatsApp Business Signup

That is the Meta path. Click Continue with WhatsApp Business Signup, allow the pop-up, then finish the Meta screens. Or stay on the Wabot Pro credentials form.

Continue with WhatsApp Business Signup does nothing

Allow pop-ups for app.wabot.io, then click the button again.

The number is already in use

That WhatsApp number is already linked to another Official API. Pick a free number in Wabot Pro, or disconnect it there first.

Next

Send a test from your phone.

Send your first message →

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